Shipping policy

Shipping Policy

Last updated: 2026-01-29

Thank you for shopping with us! Please review our shipping policy below before placing an order.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Please note:

Shipping Time

We work with international suppliers and fulfillment partners. Once your order has been shipped, the estimated delivery time is:

10–28 business days (standard shipping)

Delivery time may vary due to:

Shipping Fees

Shipping fees are calculated at checkout and are paid by the customer.

Shipping costs vary based on:

Any customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Please allow 3–5 business days for tracking information to update after receiving the tracking details.

Incorrect or Incomplete Address

Please ensure all shipping information is correct at checkout.

We are not responsible for:

If an order is returned due to address issues, additional shipping fees may apply for reshipment.

Delayed or Lost Packages

If your order has not arrived after 28 business days, please contact us at:

info@makeafriend.love

We will review the situation and assist you according to our policies.

Damaged Items

If your item arrives damaged, please:

We will assess the issue and offer a replacement or refund when applicable.

Contact Us

If you have any questions about shipping, please contact us:

Email: info@makeafriend.love